Branch support 

We’re looking for a proactive and reliable Branch Support team member to join our Shrewsbury branch.

This is a varied, hands-on role where no two days are quite the same. You’ll support different areas of the branch, from preparing customer orders and maintaining the warehouse to serving customers at the trade counter, assisting with sales enquiries and carrying out driving duties.

You’ll play an important part in keeping the branch running smoothly while providing a friendly and helpful service to our customers.

About You

• Friendly and approachable, with good customer service skills.
• A confident communicator, both face-to-face and over the phone.
• Organised and reliable, with good attention to detail.
• Comfortable working in a busy environment and managing a varied workload.
• Proactive, with a willingness to learn and develop.
• A team player who is happy to support different areas of the branch.
• Literate and numerate, with the ability to record information accurately.
• Previous product knowledge or experience in face-to-face or telephone sales would be an advantage, but isn’t essential as full training will be provided.

About the Role

• Hours: Monday to Friday [07:00 – 17:00 (45 hours per week)
  
• Competitive salary and 25 days holiday entitlement.
• Receiving and checking incoming goods and preparing orders for dispatch.
• Serving trade and retail customers and providing excellent customer service.
• Helping customers with product enquiries at the trade counter and over the phone.
• Preparing quotations and processing customer orders.
• Supporting the branch sales team and manager with day-to-day tasks.
• Liaising with suppliers to check stock availability, source products and resolve queries.
• Checking stock and keeping the warehouse clean, safe and organised.
• Building positive relationships with customers and suppliers.
• Supporting the wider branch team wherever required.
• Carrying out driving duties as part of the role.

Job Location: Shrewsbury, Shropshire, SY37DB

We are actively committed to quality and diversity within our workplace, which starts with our recruitment selection process.

If this role looks like your next challenge, please apply by downloading the application form here or send your CV with a covering letter to vacancies@bew-elec.co.uk.